Grievance Redressal
As required by the DPDP Act, 2023 and IT Rules.
If you have any concern about your personal data, a purchase, or platform content, please contact our Grievance Officer. We aim to acknowledge within [N] hours and resolve within the timelines required by law.
Grievance Officer
Name: [GRIEVANCE OFFICER NAME]
Email: grievance@proagriedutech.com
Phone: [PHONE] (working hours [HOURS])
Address: [REGISTERED ADDRESS]
What to include
- Your registered name and email
- A description of the issue (and order ID, if relevant)
- The outcome you are seeking
Data-protection rights
You can access, correct, export, or erase your data from your Profile, or ask the Grievance Officer. If unsatisfied, you may escalate to the Data Protection Board of India. See our Privacy Policy for full details.